Automotive Retail, Reimagined
Less Pressure, Better Work.
Novaco turns AI into real working capacity.
Enabling teams to do more without adding headcount.
One Virtual Workforce,
Three places where pressure disappears.
Novaco removes operational pressure by handling customer and internal conversations across the channels that matter today.
Website
Handles website enquiries automatically. Answer questions, qualify leads, and book appointments — without adding workload.
Dealership staff
Supports your team with instant answers.
Drafts messages and provides operational knowledge
— without switching systems.
Manages inbound and outbound conversations. Reduces phone calls, speeds up responses, and keeps customers informed automatically.
Virtual Assistant for Your Website
Nova Web
Nova Web is your dealership’s AI-powered Virtual Assistant that helps website visitors instantly. It answers enquiries, provides vehicle details, and books appointments—all fully integrated with your dealership’s systems.
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Instant responses
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Appointment booking
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24/7 availability
Virtual Assistant for Your Employees
Nova Companion
Nova Companion is your internal AI-powered Virtual Assistant, seamlessly connected to your CRM, DMS, and dealership systems. It helps employees retrieve information, streamline workflows, and provide better customer support.
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Quick access to data
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Reduce manual work
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Improve efficiency
Virtual Assistant for WhatsApp
Nova Messaging
Nova Messaging automates inbound and outbound customer interactions via WhatsApp, ensuring fast, intelligent responses.
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Instant replies
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Appointment booking
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Pro-active status updates
Integrated with Your Dealership Systems
Novaco integrates with a wide range of DMS, CRM, and dealer tools to streamline your workflow. Need a custom integration? We can connect with your preferred system to fit your dealership’s needs.
Stay ahead with AI-Powered Automotive Insights
Explore the latest trends, AI innovations, and insights transforming the automotive industry. Stay ahead with expert articles on dealership automation, customer experience, and the power of Virtual Assistants.
Voice AI in Automotive Retail
Why routing calls is not the future Last week, we called two dealerships shortly after closing time. The first message was simple: “We are closed.” The line disconnected. The second dealership used AI. It sounded modern. Confident. Efficient. Until it transferred the call to a closed department. Another recorded message followed: “This department is closed. […]
What Does a Service Advisor Actually Do?
Automotive retail talks a lot about efficiency. But very rarely do we pause and ask a simple question: What does a service advisor actually do all day? On paper, the role seems straightforward: advise customers, manage workshop bookings, ensure smooth communication between customer and technician. In reality, it is one of the most complex operational […]
Reducing Cost Without Reducing Capacity
A CEO Perspective on Automotive Retail in 2026 and Beyond Margins are under pressure. Cashflow is tighter than it has been in years. The transition to electric vehicles is reshaping aftersales economics. Labour costs continue to rise. Cybersecurity risks are no longer theoretical. For many dealer groups, this is not a temporary phase. It is […]
Dealerships Succeed with Novaco
See how automotive businesses are transforming their customer interactions, streamlining operations, and increasing efficiency with AI-powered Virtual Assistants. Real success stories from real dealerships.
Novaco has significantly improved our lead generation at Nefkens. The quality of leads is exceptional, resulting in our highest conversion rates to date. The AI assistant enhances the customer experience with accurate and prompt responses. Novaco truly delivers on its promise of quality leads. Highly recommended!
Nefkens
Heloise Timmermans
Marketing Manager
At Louwman Dealer Group we were searching for ways to reducing our manual work. Novaco has streamlined our processes, lowered our retail costs, and improved customer service. We view our cooperation with Novaco as a true partnership in achieving our objectives. It’s been an invaluable addition to our operations.
Louwman
Martijn Bovee
Marketing Director
I am always on the lookout for innovative solutions, and Novaco has exceeded my expectations. It is undoubtedly the number one AI customer communications platform for car dealers. The seamless integration and outstanding performance have made us proud ambassadors of Novaco.
Devonshire Motors
Nathan Tomlinson
CEO
We started with just AutoChat from Novaco and have been very impressed with the results. Customer engagement has significantly improved. In September, as we launch our new website, we’re excited to go all in with AutoChat, replacing traditional forms with dynamic conversations.
Vallei
Hans Kamping
Director Operations
We’ve been using AutoChat at Van Mossel for over three years and couldn’t be happier. The lead routing works perfectly, ensuring appointments and leads end up in the correct systems without the issues we faced with forms. Our conversion rate has also improved significantly.
Van Mossel
Shannon Gabriel
Marketing
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Ready to Elevate Your Dealership with AI?
Boost sales, enhance customer engagement, and streamline operations with Novaco’s AI-powered Virtual Assistants. Start transforming your dealership today.
