For Automotive Retailers
Automotive Retail, Reimagined.
Your volume is growing. Your margins aren’t.
Novaco automates key parts of dealership operations,
across multiple customer channels.
One Virtual Workforce,
Three places where pressure disappears.
Novaco removes operational pressure by handling customer and internal conversations across the channels that matter today.
Website
Handles website enquiries automatically. Answer questions, qualify leads, and book appointments — without adding workload.
Dealership staff
Supports your team with instant answers.
Drafts messages and provides operational knowledge
— without switching systems.
Manages inbound and outbound conversations. Reduces phone calls, speeds up responses, and keeps customers informed automatically.
Virtual Assistant for Your Website
Nova Web
Nova Web is your dealership’s AI-powered Virtual Assistant that helps website visitors instantly. It answers enquiries, provides vehicle details, and books appointments—all fully integrated with your dealership’s systems.
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Instant responses
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Appointment booking
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24/7 availability
Virtual Assistant for Your Employees
Nova Companion
Nova Companion is your internal AI-powered Virtual Assistant, seamlessly connected to your CRM, DMS, and dealership systems. It helps employees retrieve information, streamline workflows, and provide better customer support.
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Quick access to data
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Reduce manual work
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Improve efficiency
Virtual Assistant for WhatsApp
Nova Messaging
Nova Messaging automates inbound and outbound customer interactions via WhatsApp, ensuring fast, intelligent responses.
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Instant replies
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Appointment booking
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Pro-active status updates
Integrated with Your Dealership Systems
Novaco integrates with a wide range of DMS, CRM, and dealer tools to streamline your workflow. Need a custom integration? We can connect with your preferred system to fit your dealership’s needs.
Stay ahead with AI-Powered Automotive Insights
Explore the latest trends, AI innovations, and insights transforming the automotive industry. Stay ahead with expert articles on dealership automation, customer experience, and the power of Virtual Assistants.
The Perfect Storm
why premium dealers’ profit model is being squeezed from all sides — and why AI is no longer optional A BMW dealer visited us recently and described something many dealer groups can feel, but rarely put into words so clearly: we’re living in The Perfect Storm. Not because of one single issue. But because three […]
What WhatsApp Reveals Once You Put AI on the Other Side
When dealerships introduce WhatsApp with AI, the first surprise is rarely technical. It’s behavioural. Customers don’t write one clear message. They send five short ones. They pause. They continue later. They assume the conversation remembers context — because humans do. Messaging feels familiar. Operating it at scale is not. Messaging is not just another channel […]
Why ‘Being Busy’ Will Become the Most Expensive State in Automotive Retail
January usually starts with plans. New targets, new forecasts, new intentions. Yet for many dealerships, the year didn’t start with more calm. It started with full diaries, overflowing inboxes and teams that felt behind before the first week was over. Nothing dramatic happened. No sudden drop in demand. No unexpected crisis. And that is exactly […]
Dealerships Succeed with Novaco
See how automotive businesses are transforming their customer interactions, streamlining operations, and increasing efficiency with AI-powered Virtual Assistants. Real success stories from real dealerships.
Novaco has significantly improved our lead generation at Nefkens. The quality of leads is exceptional, resulting in our highest conversion rates to date. The AI assistant enhances the customer experience with accurate and prompt responses. Novaco truly delivers on its promise of quality leads. Highly recommended!
Nefkens
Heloise Timmermans
Marketing Manager
At Louwman Dealer Group we were searching for ways to reducing our manual work. Novaco has streamlined our processes, lowered our retail costs, and improved customer service. We view our cooperation with Novaco as a true partnership in achieving our objectives. It’s been an invaluable addition to our operations.
Louwman
Martijn Bovee
Marketing Director
I am always on the lookout for innovative solutions, and Novaco has exceeded my expectations. It is undoubtedly the number one AI customer communications platform for car dealers. The seamless integration and outstanding performance have made us proud ambassadors of Novaco.
Devonshire Motors
Nathan Tomlinson
CEO
We started with just AutoChat from Novaco and have been very impressed with the results. Customer engagement has significantly improved. In September, as we launch our new website, we’re excited to go all in with AutoChat, replacing traditional forms with dynamic conversations.
Vallei
Hans Kamping
Director Operations
We’ve been using AutoChat at Van Mossel for over three years and couldn’t be happier. The lead routing works perfectly, ensuring appointments and leads end up in the correct systems without the issues we faced with forms. Our conversion rate has also improved significantly.
Van Mossel
Shannon Gabriel
Marketing
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Ready to Elevate Your Dealership with AI?
Boost sales, enhance customer engagement, and streamline operations with Novaco’s AI-powered Virtual Assistants. Start transforming your dealership today.
