Novaco Insights
Nova does the work.
You see the impact.
Novaco Insights gives your dealership full visibility into Nova's performance — conversations handled, appointments booked, customer satisfaction and actionable improvements.
You deploy Nova. Then what?
Most dealerships have no visibility into what their digital assistant actually does. How many conversations were handled? How many appointments booked? Where are customers dropping off?
Without data, you can't optimise. Without optimisation, you leave capacity on the table.
Performance Overview
See how many conversations Nova handled, requests resolved and business opportunities generated — all in one dashboard.
Targets & Metrics
Set monthly targets for appointments, conversations and leads. Track progress across workshop, test drive, showroom and more.
AI-Driven Actions
Novaco analyses conversations and surfaces prioritised improvement actions — so you fix what matters most.
Customer Experience Quality
Understand emotional tone, satisfaction drivers and dissatisfaction patterns across all customer interactions.
Meetings & Reviews
Structured business reviews with key takeaways, discussion topics and action items — prepared automatically.
Data-driven dealership management
Novaco Insights is included with every Nova deployment. No extra cost. No setup.