Introducing Novaco: The Future of AI-Powered Dealerships

From AutoChat to Novaco: A New Era Begins

The automotive industry is evolving rapidly, and so is the way dealerships interact with customers and manage operations. At AutoChat, we pioneered AI-powered website chat to help dealers engage online visitors. But we quickly realised that dealers needed more than just website chat—they needed AI-powered Virtual Assistants that could support customers, employees, and messaging across all channels.

That’s why we created Novaco—a next-generation AI platform designed to transform dealership communication and efficiency. Novaco isn’t just an upgrade; it’s a complete evolution in AI-driven dealership support.

What Does Novaco Mean?

The name Novaco stands for “The Nova Company”, symbolising innovation, intelligence, and the power of AI-driven communication. Nova, derived from Latin, means “new”—representing fresh innovation in dealership AI. It also refers to the astronomical term nova, a star that suddenly increases in brightness, symbolising how Novaco enhances dealership operations and customer interactions.

The “Co” in Novaco represents Copilot, Communication, Conversion, Control, Cooperation and Companion reflecting our mission to empower dealerships with seamless AI-powered interactions.

Why Novaco?

Today’s dealerships face increasing challenges: rising customer expectations, staffing shortages, and fragmented communication across different platforms. Novaco solves these challenges by offering a fully integrated AI Virtual Assistant platform that connects seamlessly with dealership systems.

Novaco is built to power:
✅ AutoChat – Virtual Assistant on your website
✅ Nova Companion – Virtual Assistant for dealership employees
✅ Nova Messaging – Virtual Assistant for WhatsApp & customer outreach

Together, these solutions ensure that every interaction—whether online, in-store, or via messaging—is intelligent, efficient, and seamless.

What Makes Novaco Different?

Unlike basic chatbots, Novaco’s Virtual Assistants go beyond answering FAQs. They:

• Integrate with your CRM, DMS, and service booking tools to provide real-time information.
• Assist dealership staff by retrieving customer details, vehicle information, and process automation.
• Handle WhatsApp conversations, automating responses, booking appointments, and sending proactive updates.
• Work 24/7, ensuring customers always get fast, accurate support—without increasing staff workload.

The Future of Dealership AI

With Novaco, we’re redefining how dealerships operate. Our mission is to make AI feel like a real assistant—not just an automated tool. As we continue to innovate, we’re committed to building AI solutions that drive more sales, improve customer service, and streamline internal operations.

🚀 Welcome to Novaco—the AI assistant your dealership has been waiting for.