It’s time to build your virtual workforce For years, automotive websites have relied on chatbots. They looked like a solution. They promised better engagement, 24/7 availability, and a virtual presence. But what did they actually deliver? Pre-programmed flows Confusing handovers Conversations that went nowhere Another disconnected tool for your team to manage Chatbots didn’t solve […]
In a world of EVs, rising customer expectations, and fewer technicians, keeping your workshop profitable requires a new approach. Here’s what we can learn from Norway — and how Nova helps you get ahead. What if you needed to process three times as many workshop appointments to achieve the same results? It sounds extreme, but […]
From AutoChat to Novaco: A New Era Begins The automotive industry is evolving rapidly, and so is the way dealerships interact with customers and manage operations. At AutoChat, we pioneered AI-powered website chat to help dealers engage online visitors. But we quickly realised that dealers needed more than just website chat—they needed AI-powered Virtual Assistants […]