Transparent Pricing
Whether you operate a single rooftop or a large multi-brand group, Novaco offers flexible plans tailored to your structure, scale, and goals.
Product features
Nova Web
Website
Virtual Assistant
Nova Companion
Employee
Virtual Assistant
Nova Messaging
WhatsApp
Virtual Assistant
Setup fee
One-off fee for implementation and configuration.
£ 3.500
£ 3.500
£ 3.500
Subscription
Per organisation
£ 550 /month
Includes 1 location
£ 450 /month
Includes 5 users
£ 175 /month
Per location
Secure by Design
Fully GDPR-compliant,
AI Act-ready,
and ISO 27001:2022 certified.
Additions
Recurring fees for additional locations or users.
£ 175 /month
per location
£ 40 /month
per user
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Nova AI Virtual Workforce
24/7 Availability
Instant AI responses
AI-Powered Appointment Booking
Seamless Integration with dealership systems
Fully customisable and trainable
Knowledge Management
Analytics & Reporting
Multi Language Support
Enterprise-Ready
Multi-Channel Consistency
Human-in-the-loop Feedback
Train and improve the AI based on real feedback.
OEM System Compatibility
Seamless Handover to Human Agents
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Proactive Messaging Capabilities
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Frequently Asked Questions
Pricing questions, answered simply
Yes, we offer guided trials so you can experience Nova in your environment with real conversations. Just ask our team to activate one.
Your subscription includes access to the Novaco platform and selected virtual assistants (AutoChat, Nova Companion, or Nova Messaging), plus support.
Yes. You can scale your assistant setup throughout the year based on your needs.
• When you add assistants mid-year, you’ll receive a pro-rata invoice for the remainder of the calendar year.
• If you remove assistants, the change takes effect from 1 January of the following year—your annual fee will then be adjusted accordingly.
This way, your setup remains flexible while keeping billing simple and transparent.
All subscriptions are billed annually.
• If you start during the year, you’ll receive a pro-rata invoice covering the remainder of the calendar year.
• On 1 January, you’ll receive a new invoice for the full year ahead.
• Messaging packages (for WhatsApp and other channels) can be purchased at any time throughout the year, based on usage.
We keep billing simple—so you can focus on delivering better customer conversations.
Yes, you can cancel your subscription—just make sure to do so at least one month before 1 January.
• Subscriptions run on an annual basis and renew automatically each year.
• If we don’t receive a cancellation notice before 1 December, we’ll presume you wish to continue.
• On 1 January, cancelled accounts and all associated data will be permanently deleted.
It’s a simple setup — transparent, predictable, and entirely in your hands.
Yes. Every client receives guided onboarding to ensure Nova is fully integrated and delivering value from day one. For the onboarding process we charge a one-time set-up fee per product.
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Ready to Elevate Your Dealership with AI?
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