Your Automotive Retail
Virtual Workforce
Nova handles the tasks your team shouldn’t be doing in the first place.
Booking, replying, updating and confirming - fully connected to your systems.
One AI Platform,
Three Powerful Solutions
Novaco connects your dealership with customers and teams across multiple channels. Whether it’s website interactions, internal collaboration, or messaging, we power seamless communication with AI-driven efficiency.
Nova Web
Virtual assistant for your website. Welcomes visitors, answers questions, and books appointments 24/7.
Nova Companion
Virtual assistant for dealership staff. Finds information, drafts messages, and handles internal queries instantly.
Nova Messaging
Virtual assistant for WhatsApp. Manages both inbound and outbound customer conversations.
Virtual Assistant for Your Website
Nova Web
Nova Web is your dealership’s AI-powered Virtual Assistant that helps website visitors instantly. It answers enquiries, provides vehicle details, and books appointments—all fully integrated with your dealership’s systems.
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Instant responses
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Appointment booking
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24/7 availability
Virtual Assistant for Your Employees
Nova Companion
Nova Companion is your internal AI-powered Virtual Assistant, seamlessly connected to your CRM, DMS, and dealership systems. It helps employees retrieve information, streamline workflows, and provide better customer support.
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Quick access to data
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Reduce manual work
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Improve efficiency
Virtual Assistant for WhatsApp
Nova Messaging
Nova Messaging automates inbound and outbound customer interactions via WhatsApp, ensuring fast, intelligent responses.
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Instant replies
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Appointment booking
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Pro-active status updates
Integrated with Your Dealership Systems
Novaco integrates with a wide range of DMS, CRM, and dealer tools to streamline your workflow. Need a custom integration? We can connect with your preferred system to fit your dealership’s needs.
Stay ahead with AI-Powered Automotive Insights
Explore the latest trends, AI innovations, and insights transforming the automotive industry. Stay ahead with expert articles on dealership automation, customer experience, and the power of Virtual Assistants.
Repetitive Work is a System Failure
Repetition is not commitment. It is not efficiency. It is a system failure. Every time an employee has to answer the same question, send the same email, or make the same call, it is not proof of productivity but a symptom of processes that are broken. In automotive retail, these failures are everywhere. Customers call […]
From “AI-Native Bank” to “AI-Native Dealership”: What Automotive Retail Can Learn from Santander’s Vision
When Santander recently shared their transformation strategy, one phrase stood out: “Becoming an AI-native bank.” Not “AI-first.” Not “experimenting with AI.” But fully embedding AI into the DNA of their organisation. In collaboration with OpenAI, Santander rolled out ChatGPT Enterprise to 15,000 employees in just two months, with plans to reach 30,000 by year-end. AI […]
Does AI Ever Get It Wrong?
One of the questions we hear most often is: “Does AI ever say something that isn’t correct?” The term many refer to is hallucinations – when AI generates an answer that’s wrong or misleading. Whenever I hear this question, I like to turn it around: “Does the information your staff give to customers always match […]
Dealerships Succeed with Novaco
See how automotive businesses are transforming their customer interactions, streamlining operations, and increasing efficiency with AI-powered Virtual Assistants. Real success stories from real dealerships.
Novaco has significantly improved our lead generation at Nefkens. The quality of leads is exceptional, resulting in our highest conversion rates to date. The AI assistant enhances the customer experience with accurate and prompt responses. Novaco truly delivers on its promise of quality leads. Highly recommended!
Nefkens
Heloise Timmermans
Marketing Manager
At Louwman Dealer Group we were searching for ways to reducing our manual work. Novaco has streamlined our processes, lowered our retail costs, and improved customer service. We view our cooperation with Novaco as a true partnership in achieving our objectives. It’s been an invaluable addition to our operations.
Louwman
Martijn Bovee
Marketing Director
I am always on the lookout for innovative solutions, and Novaco has exceeded my expectations. It is undoubtedly the number one AI customer communications platform for car dealers. The seamless integration and outstanding performance have made us proud ambassadors of Novaco.
Devonshire Motors
Nathan Tomlinson
CEO
We started with just AutoChat from Novaco and have been very impressed with the results. Customer engagement has significantly improved. In September, as we launch our new website, we’re excited to go all in with AutoChat, replacing traditional forms with dynamic conversations.
Vallei
Hans Kamping
Director Operations
We’ve been using AutoChat at Van Mossel for over three years and couldn’t be happier. The lead routing works perfectly, ensuring appointments and leads end up in the correct systems without the issues we faced with forms. Our conversion rate has also improved significantly.
Van Mossel
Shannon Gabriel
Marketing
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Ready to Elevate Your Dealership with AI?
Boost sales, enhance customer engagement, and streamline operations with Novaco’s AI-powered Virtual Assistants. Start transforming your dealership today.
