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AI Virtual Assistants, Virtual Workforce

A New Home for Dealers: Our Dashboard Migration Is Complete

September 2, 2025 Novaco AI No comments yet

Over the past months, our team has worked hard behind the scenes on one of the biggest projects to date: the migration to our new dealer dashboard. Today, we are proud to announce that the migration is complete. From now on, every customer has full access to the new environment.

This is more than just a redesign. It is the foundation on which all our virtual workforce solutions come together – faster, smarter, and ready for the future.


What You Can Do in the New Dashboard

With the migration now finalised, all functionality is available in one central place. Dealers can:

  • Consult all Nova Web conversations and keep track of customer interactions at any time.
  • Use Nova Companion to support internal teams with instant knowledge and assistance.
  • Manage showrooms and workshops directly from the dashboard.
  • Access vehicle stock and integrate it into customer conversations.
  • Organise knowledge buckets to ensure consistent, accurate answers.
  • Manage connections with external tools, making integrations seamless.
  • Set up holidays so communication flows stay relevant and accurate.
  • Configure demo models for test drives, ensuring every lead is followed up effectively.

Built for Daily Use

The new dashboard has been designed with one purpose: to make life easier for dealers and their teams. It brings together everything they need to manage customer communication, operations, and data in a single, intuitive interface.


Looking Ahead

This milestone marks the end of the migration, but it is also the beginning of what the new dashboard makes possible. With all functionality now in one place, we can continue to build faster and deliver even more value to our customers.

A big thank you to our product and engineering teams for making this possible. Their hard work ensures that every dealer now has a stronger, smarter foundation to work with.

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Recent posts

  • Novaco launches Nova Messaging: AI-driven bookings and customer service via WhatsApp
  • A New Home for Dealers: Our Dashboard Migration Is Complete
  • From Chatting Manually to Virtual Assistants: The First Step Towards an AI-Native Dealership

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Novaco provides AI-powered virtual assistants designed to improve dealership efficiency, automate conversations, and optimise customer interactions across websites, internal systems, and messaging channels.

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